1 Introduction & Applicability
Jaackpot ("we", "the platform") operates the website jaackpot.ws. This Privacy Policy explains how we manage the data of our members ("you").
By creating an account or using Jaackpot, you agree to this Privacy Policy. We want you to know exactly where your data goes and how it's used — no hidden surprises.
This policy applies to all users — whether registered members or casual visitors. It is in effect whenever you use any of Jaackpot's services.
2 What Information We Collect
We collect information in three ways — what you provide directly, data collected automatically, and information received from third parties.
| Data Type | Example | When it is collected |
|---|---|---|
| Identifying Information | Name, date of birth, address | At Registration |
| Contact information | Email, mobile number | Registration & KYC |
| Payment Information | Mobile Pay/Nagad number, bank details | At the time of transaction |
| Identity Document | NID, passport copy | At Time of Verification |
| Usage Information | Betting history, login timestamps | While Using the Platform |
| Device information | IP address, browser, OS | Automatically |
3 Purpose of Data Use
Jaackpot uses your data only for specific, defined purposes. Your information is never used beyond those purposes.
- Account Management: To manage registration verification, login security, and account-related activities.
- Service delivery: For betting, gaming, payment processing, and withdrawal management.
- Identity Verification: To comply with international AML and KYC regulations.
- Customer Support: To respond to your complaints, questions, or support requests.
- Fraud prevention: To detect and prevent suspicious activity.
- Promotions: With your consent, to send you relevant offers and bonus information.
- Platform Development: To analyze member experience and improve service quality.
- Legal Obligations: To comply with directives from regulatory authorities or courts.
4 Data Sharing Policy
Jaackpot never sells your personal information. However, limited data may be shared in certain specific circumstances.
- Payment Providers: Only the information necessary to process transactions is shared with payment gateways such as Mobile Pay, Nagad, Rocket, or banks.
- Identity Verification Services: Documents may be shared with licensed verification agencies for the KYC process.
- Legal authorities: We may be required to disclose information in response to valid requests from courts, investigative agencies, or regulatory authorities.
- Technology Service Providers: Minimal data may be shared with trusted technology partners for hosting, cybersecurity, and analytics services.
5 Cookies & Tracking Technologies
Jaackpot uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.
- Essential Cookies: Essential for maintaining login sessions and site security. Disabling these may cause the site to function incorrectly.
- Functional Cookies: To remember your preferences, such as language settings.
- Analytics cookies: To understand how many users are visiting each page — this data is collected on a fully anonymous basis.
- Security Cookies: To prevent fraud and automated attacks.
6 Data Protection Practices
Jaackpot follows the highest industry standards to protect your data, maintaining both technical and organizational security measures.
- SSL Encryption: All site traffic is secured with 256-bit TLS/SSL encryption.
- Payment security: Payment data is handled in compliance with PCI-DSS Level 1 standards.
- Access Control: Only authorized personnel are permitted to access specific data.
- Regular Audits: Our systems are regularly audited by third-party security experts.
- Data Backup: Data is securely backed up to prevent any loss.
- Two-Factor Authentication: You have the option to enable two-factor authentication on your account.
7 Data Retention Period
Jaackpot retains your data only for as long as necessary. Once the purpose is fulfilled, your information is securely deleted or anonymized.
- Active Account: All data is retained for as long as your account remains active.
- After Account Closure: Certain data may be retained for up to 5 years due to legal obligations.
- Payment records: Retained for up to 7 years in accordance with financial regulatory requirements.
- Cookie data: Session cookies are deleted when you close your browser; persistent cookies may last from 30 days up to 1 year.
8 Your Privacy Rights
As a Jaackpot member, you have specific rights over your own data. It's important to know what those rights are.
9 Protection of minors
Jaackpot's services are strictly for adults aged 18 and above. We do not knowingly collect or store personal information from minors.
Age verification is carried out at the time of registration. If we ever discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted.
10 Privacy Policy updates
Jaackpot may update this Privacy Policy at any time. In the event of changes:
- The "Last Updated" date at the top of this page will be revised accordingly.
- Members will be notified by email of any significant changes.
- Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
We recommend checking this page regularly to stay up to date.
11 Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you.
Email: support@jaackpot.ws
Response Time: Within 30 business days (usually sooner)
Our Commitment to Protecting Your Data
Why Your Privacy Is Safe at Jaackpot